Your information
Privacy notice
How we handle your personal information, in line with the Protection of Personal Information Act (POPIA).
Last updated: 31 October 2026.
1. Who we are
This website is run by ServConnect Enterprize (Pty) Ltd (registration number 2019/568530/07), Table View, Cape Town, Western Cape. We are the “responsible party” for the personal information described below. Our information officer is Paul Wyngaard, who you can contact at .
2. What information we collect
When you use the contact form we collect:
- your name and email address
- your phone number, if you choose to give it
- the service you are interested in
- the message you write to us
Our website host also processes standard technical information, such as your IP address, so that the site can be delivered and kept secure. This website does not use cookies, advertising trackers or analytics.
3. Why we collect it
We use your information only to reply to your enquiry and, if you become a client, to provide the services or products you ask for. We do not sell your information and we do not use it for marketing unless you ask us to.
4. Who can see it
Your message goes to the directors of ServConnect. The website is hosted by Netlify, which processes form submissions on our behalf. Netlify may process information on servers outside South Africa. We only use providers that apply reasonable security safeguards.
5. How long we keep it
We keep enquiry details for as long as we need them to deal with your enquiry, and for up to 12 months afterwards. If you become a client, we keep the information we need to serve you and to meet our legal obligations.
6. Your rights
You have the right to ask us to:
- tell you what personal information we hold about you
- correct or update it
- delete it
- stop using it, or withdraw your consent
To do any of this, email . If you are not happy with how we handle your information, you can complain to the Information Regulator of South Africa at inforegulator.org.za (opens in a new tab).
7. Security
The website uses HTTPS, and we take reasonable steps to protect your information from loss, misuse and unauthorised access.
8. Changes to this notice
If we change this notice, we will update the date at the top of this page.
